FAQ
You’ve Got Questions. We’ve Got Answers.
Eclipse has been around for more than 25 years and we’ve fielded just about every question out there. “How quickly can you create 1,000 of these life-sized robots?” “Will these photos look good projected on a Jumbotron?” “Can you make it look like I was holding a dog the whole time?”
These are just some of the fun ones. However, there are quite a few inquiries we get on a near-daily basis that we’d like to cover in one spot! Can’t find the answer to your burning question? Call us! We’d love to hear from you!
What equipment do you have on the print floor?
Our equipment list is FAR TOO BIG to fit in this small space! Click here to see our full list!
How should we send files to you?
Dropbox, Box, Google Drive, flash drive – whatever is most convenient and comprehensive for you.
What file type / size will produce the best finished print?
To help us ensure we are creating the highest quality print for your project, please provide image artwork that is 250-300 dpi (dots per inch), or designed entirely from vectors.
Artwork formats that work great for us, and will look amazing when finished:
Adobe Products
.PSD (Photoshop)
.AI (Illustrator)
.INDD (InDesign)
Scalable files
.EPS (encapsulated postscript)
.SVG (scalable vector graphic)
.PNG (portable network graphic)
High Definition formats
PDF (print read or scalable vector)
JPEG (high quality images needed)
TIFF (very high quality image)
Do you rent your studios to outside agencies or brands?
Yes. For more information contact Eclipse Creative at [email protected]
How large of an object can your 3D printer print at one time?
6’x5’x4’ (With the ability to combine pieces to Super-Size your display)
Do you install graphics outside of Central Ohio?
Our certified 3M installation teams have both national and international reach.
What is the turnaround time for a standard large format print?
Typically 5-7 working days but rush orders are available for an additional fee.
Does Eclipse offer design services?
Yes, we have a creative design team ready to tackle any challenge.
Explore Our Design Services